Privacy & Cookie Policy

1. Overview

Solvent Studio (“Solvent”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at solvent.studio or communicate with our production team.

We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of data:

• Enquiry Information: Name, email address, company name, and project requirements submitted through our contact forms or email.
• Public Company Information: Your company website, public descriptions of its work, and publicly reported funding or financial information, where available. We record the sources used and distinguish verified facts from estimates.
• Technical & Usage Data: Anonymised analytics including browser type, operating system, referring URL, and pages viewed to ensure site stability and performance.
• Form Security: Cloudflare Turnstile checks contact submissions for automated abuse. We receive its verification result and use it before accepting an enquiry.
• Production Communications: Project briefs, contributor releases, and correspondence necessary to produce documentary and brand film work.

3. How We Use Your Information

We process your data for the following lawful purposes:

• To respond to project enquiries and provide production estimates.
• To assess the requested work, research the company and its public brand presence, and prepare an internal budget assessment for team review.
• To deliver commissioned film, video, and creative production services.
• To maintain website security, prevent fraud, and comply with UK/EU legal obligations.

We never sell your personal information or share it with third parties for marketing purposes.

Enquiries and research notes are kept in a private customer relationship system and team workspace. Our production team may receive an enquiry summary in its group chat. Hosting, security, email, CRM, messaging, and research providers process relevant information to help us handle the enquiry. Budget assessments are estimates reviewed by our team; they do not automatically decide whether we work with you.

4. Cookies and Telemetry

We prioritize privacy and minimise tracking. We use essential session cookies required for site functionality and lightweight, privacy-focused telemetry. You can control or block cookies through your browser settings or our cookie consent preferences at any time.

5. Data Retention & Your Rights

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Under UK data protection law, you have the right to request access to, rectification of, or erasure of your personal data, as well as the right to restrict or object to processing.

To exercise any of these rights, please contact our data team at hello@solvent.studio.

6. Contact

For questions regarding this policy or our data practices, contact:

Solvent Studio
Email: hello@solvent.studio
London · Dublin · Europe